TDLR Fines Begin after More Consumer Complaints

Predatory Towing

It bring much appreciation when the Texas Department of Licensing & Regulation rolls out administrative fines to the towing and vehicle storage facility licensees, as it shows their continued march to collect fines at the tax-paying citizen’s misery.  It’s of our opinion these fines are not a deterrent to force a licensee to obey the law, as all licensees enjoy the loophole, that TDLR created, to allow a licensee on verge of licensee revocation, to be issued a new license under a new name with a simple credit card charge for a small fee. It’s really insulting our tax dollars are wasted by a state regulatory agency to benefit none other than organized crime and provide jobs for state employees.

The public is reminded to ALWAYS file the TDLR COMPLAINTS against a tow company, booting company and vehicle storage facility after using any of them, as you might not be aware of the violations of State Law that tow truck driver, boot operator or vehicle storage facility employee committed.

Therefore, the latest round of fines and agreed orders are as follows:

DELUNA, CYNTHIA

Company: CINDY’S WRECKER SERVICE LIC 0642122VSF
City: FALFURRIAS
County: BROOKS
Zip Code: 78355

License #: 642122VSF

Complaint # VSF20150000677

Date: 5/18/2016

Respondent is assessed an administrative penalty in the amount of $1,500.

Respondent failed to keep and maintain a copy of all written records for two years; Respondent failed to make reasonable efforts necessary for the storage a vehicle; Respondent failed to have sign posted at the VSF listing all the documents that may be presented to obtain possession of the vehicle.
DELUNA, CYNTHIA

Company: CINDY’S WRECKER SERVICE LIC 0641366VSF
City: FALFURRIAS
County: BROOKS
Zip Code: 78355

License #: 641366VSF

Complaint # VSF20150009527

Date: 5/18/2016

Respondent is assessed an administrative penalty in the amount of $900.

Respondent failed to issue notification to a vehicle’s owner and all recorded lien holders within five days of receipt of a stored vehicle registered in this state; Respondent failed to have sign posted at the VSF listing all the documents that may be presented to obtain possession of the vehicle.
REYES, CLAUDIA

Company: KING’S REPAIR SHOP
City: DEL RIO
County: VAL VERDE
Zip Code: 78841

License #: 647969VSF

Complaint # VSF20160009805

Date: 5/18/2016

Respondent is assessed an administrative penalty in the amount of $3,450.

Respondent charged a notification fee when the vehicle was removed within 24 hours; Respondent charged an impoundment fee but the written bill for services did not specify the exact services performed for that fee and the dates those services were performed; Respondent failed to maintain records that contained the required information.
HELFER, DUSTY D

HELFER, JEREMY J

HELFER, JIMMY D

Company: J D AUTO
City: PAMPA
County: GRAY
Zip Code: 79065

License #: 646831VSF

Complaint # VSF20160013061

Date: 5/18/2016

Respondent is assessed an administrative penalty in the amount of $2,500.

Respondent employed an individual who did not hold a VSF employee license;
MEADOWS, BOB

Company: B T A TOWING
City: ODESSA
County: ECTOR
Zip Code: 79760

Company: BOB’S TRUCK & AUTO
City: ODESSA
County: ECTOR
Zip Code: 79762

License #: 643594VSF

Complaint # VSF20160013134

Date: 5/18/2016

Respondent is assessed an administrative penalty in the amount of $1,200.

Respondent charged an impoundment fee but the written bill for services did not specify the exact services performed for that fee and the dates those services were performed; Respondent charged an additional fee for storage which is not authorized by law.
POUNDERS, CLYDE S

Company: POUNDERS WRECKER SERVICE
City: ROCKDALE
County: MILAM
Zip Code: 76576

License #: 1720vsf

Complaint # VSF20140003484

Date: 5/17/2016

Respondent is assessed an administrative penalty in the amount of $1,800.

Respondent failed to secure vehicles in the VSF to prevent theft. Respondent failed to provide the required notice within five (5) days to the vehicle owner and lien holder of a vehicle stored at the VSF. Respondent charged an impoundment fee but the written bill for services did not specify the exact services performed for that fee and the dates those services were performed.
CARMONA, MONICA

Company: CAR-GO AUTO STORAGE
City: HOUSTON
County: HARRIS
Zip Code: 77087

License #: 641021VSF

Complaint # VSF20160012624

Date: 5/17/2016

Respondent is assessed an administrative penalty in the amount of $2,500.

Respondent failed to establish a drug testing policy for its vehicle storage facility employees; Respondent operated a VSF without a VSF employee license.
DAVIS, JERRY A

Company: ACROSS COUNTRY TOWING
City: CORSICANA
County: NAVARRO
Zip Code: 75110

License #(s): 641514vsf, 6171

Complaint # VSF20140000610

Date: 5/9/2016

Respondent is assessed an administrative penalty in the amount of $3,850.

Respondent failed to have sign posted at the VSF which listed all the forms of payment accepted by the VSF; Respondent failed to maintain the required records; Respondent failed to have a sign displayed to the public which listed the Department’s information for purposes of directing complaints; Respondent charged more than allowed for a notification fee.
Company: SUNRISE AUTOTECH LLC
City: ROUND ROCK
County: WILLIAMSON
Zip Code: 78664

Company: SUNRISE TOWING LIC 0647175VSF
City: ROUND ROCK
County: WILLIAMSON
Zip Code: 78665

License #: 647175VSF

Complaint # VSF20140004422

Date: 4/26/2016

Respondent is assessed an administrative penalty in the amount of $1,350.

Respondent charged an impoundment fee but the written bill for services did not specify the exact services performed for that fee and the dates those services were performed; Respondent failed to maintain records that contained the required information.
NICHOLS, GRANT

Company: TRINITY MOTORS
City: EULESS
County: TARRANT
Zip Code: 76040

License #: 5863203C

Complaint # TOW20160011006

Date: 5/18/2016

Respondent is assessed an administrative penalty in the amount of $1,500.

Respondent failed to ensure all employees completed drug testing as required by the towing company’s approved drug testing policy.
HENDERSON, JUSTIN L

Company: LONE STAR TOWING
City: GRAHAM
County: YOUNG
Zip Code: 76450

License #: 6494331C

Complaint # TOW20160012793

Date: 5/18/2016

Respondent is assessed an administrative penalty in the amount of $1,000.

Respondent?s tow truck failed to have a legible manufacturer’s data plate or a document from the manufacturer stating the capacity of the boom, winch, and carrying mechanism.
ZUNIGA, ROBERTO

Company: ROBERTO ZUNIGA TOWING
City: AUSTIN
County: TRAVIS
Zip Code: 78748

License #: 6465140C

Complaint # TOW20160013125

Date: 5/18/2016

Respondent is assessed an administrative penalty in the amount of $1,375.

Respondent failed to ensure all employees completed drug testing as required by the towing company’s approved drug testing policy.
LYNDE, MICHAEL C

Company: CASEY’S WRECKER SERVICE
City: EULESS
County: TARRANT
Zip Code: 76040

License #: 5031249C

Complaint # TOW20160013219

Date: 5/18/2016

Respondent is assessed an administrative penalty in the amount of $1,000.

Respondent?s tow truck failed to have a legible manufacturer’s data plate or a document from the manufacturer stating the capacity of the boom, winch, and carrying mechanism.
DELGADO, JOE L

Company: BEST BUY PRE-OWNED VEHICLE
City: FORT WORTH
County: TARRANT
Zip Code: 76114

License #: 6313408C

Complaint # TOW20160013454

Date: 5/18/2016

Respondent is assessed an administrative penalty in the amount of $3,500.

Respondent performed work as a tow truck operator without the appropriate license; Respondent failed to ensure all employees completed drug testing as required by the towing company?s approved drug testing policy; Respondent?s tow truck failed to have a legible manufacturer’s data plate or a document from the manufacturer stating the capacity of the boom, winch, and carrying mechanism.
DIETERT, DUSTIN

Company: HUFFMAN TOWING SERVICE
City: HUFFMAN
County: HARRIS
Zip Code: 77336

License #: 6428972C

Complaint # TOW20160013557

Date: 5/18/2016

Respondent is assessed an administrative penalty in the amount of $950.

Respondent failed to maintain the required records for a period of 2 years; Respondent failed to ensure that nonconsent tow tickets contained the name and certificate number of the tow truck company which performed the tow.
FERNANDEZ, JOSE S
City: SPRING
County: HARRIS
Zip Code: 77373

License #: 6486325C

Complaint # TOW20160014318

Date: 5/18/2016

Respondent is assessed an administrative penalty in the amount of $1,000.

Respondent failed to ensure all employees completed drug testing as required by the towing company’s approved drug testing policy.
Company: A-1 ANDERSON WRECKER & RECOVERY
City: MOUNT PLEASANT
County: TITUS
Zip Code: 75456

Company: JUDAH ENTERPRISES INC.
City: MOUNT PLEASANT
County: TITUS
Zip Code: 75456

License #: 6139517C

Complaint # TOW20140001862

Date: 5/17/2016

Respondent is assessed an administrative penalty in the amount of $450.

Respondent failed to prepare and issue a tow ticket for each nonconsent tow.
ASHBY, RONALD T

Company: STATEWIDE RECOVERY SOLUTIONS
City: ROUND ROCK
County: WILLIAMSON
Zip Code: 78665

License #(s): 6467211C, 18696

Complaint # TOW20140004332

Date: 5/17/2016

Respondent is assessed an administrative penalty in the amount of $2,800.

Respondent failed to implement an alcohol and drug testing policy. Respondent?s tow truck failed to have a legible manufacturer’s data plate or a document from the manufacturer stating the capacity of the boom, winch, and carrying mechanism. Respondent failed to have lettering on truck at least 2 inches in height. Respondent failed to display the truck permit number on the sides of the truck.
Company: DALLAS TOWBOYS INC 005557927C
City: ROCKWALL
County: ROCKWALL
Zip Code: 75032

License #: 5557927C

Complaint # TOW20140012546

Date: 5/9/2016

Respondent is assessed an administrative penalty in the amount of $1,500.

Respondent employed an unlicensed individual to operate a tow truck.
VASQUEZ, JOSE LOUIS
City: DEL VALLE
County: TRAVIS
Zip Code: 78617

License #: 7665

Complaint # TOW20160016939

Date: 4/27/2016

Respondent’s Incident Management Tow Operator license was revoked by operation of law on 07/09/10.

The Respondent’s license was revoked upon Respondent’s imprisonment in a penitentiary
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